Terms of service

Terms of Service

Last Updated: August 21, 2026

Welcome to KronoTime. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing our website or placing an order, you agree to be bound by these Terms.

Please read them carefully before using our website or purchasing from us.

1. About KronoTime

KronoTime is an online retail store specializing in watches and related accessories.

Throughout these Terms, the terms “we,” “us,” “our,” and “KronoTime” refer to KronoTime. The terms “you” and “customer” refer to the person accessing our website or placing an order.

2. Use of Our Website

By using our website, you agree that:

  • You are legally capable of entering into a binding agreement.
  • The information you provide during checkout is accurate and complete.
  • You will not use our website for any unlawful or fraudulent purpose.
  • You will not attempt to interfere with the security or functionality of our website.
  • You will not misuse, reproduce, or copy our website content without permission.

We reserve the right to refuse service, cancel orders, or restrict access to our website when we reasonably believe that fraudulent, abusive, or unlawful activity has occurred.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, colors, and pricing displayed on our website are accurate.

However, minor differences may occur due to:

  • Screen or monitor settings
  • Lighting conditions in product photography
  • Manufacturer updates
  • Product packaging changes
  • Variations between production batches

Such minor differences do not necessarily constitute a product defect.

4. Pricing

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors, inaccuracies, or omissions. If an order has been placed at an incorrect price due to an obvious error, we may contact you and provide the option to confirm the order at the correct price or cancel the order.

Any applicable taxes, duties, customs fees, or import charges imposed by the destination country may be the customer's responsibility unless otherwise stated at checkout.

5. Orders

When you place an order, you are making an offer to purchase the selected products.

After placing your order, you will receive an order confirmation by email. Receiving an order confirmation does not necessarily mean that the order has been finally accepted.

We reserve the right to:

  • Refuse or cancel an order
  • Limit quantities
  • Correct errors in product or pricing information
  • Cancel orders suspected of fraud or unauthorized activity

If we cancel an order after payment has been received, the applicable amount will be refunded to the original payment method.

6. Payment

Payments are securely processed through our third-party payment providers and Shopify's secure checkout infrastructure.

We do not directly store your complete credit or debit card information on our servers.

By placing an order, you authorize the applicable payment provider to charge the total amount shown at checkout.

7. Shipping & Delivery

We aim to process orders as quickly as reasonably possible.

Estimated delivery times shown on our website are estimates and are not guaranteed delivery dates.

Delivery times may be affected by:

  • Carrier delays
  • Customs processing
  • Weather conditions
  • Public holidays
  • Incorrect or incomplete shipping information
  • Events outside our reasonable control

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

Customers are responsible for providing an accurate shipping address at checkout.

8. International Orders & Customs

For international orders, the destination country may impose customs duties, import taxes, VAT, or other charges.

Unless explicitly stated otherwise at checkout, these charges are the responsibility of the customer.

KronoTime cannot guarantee the amount or timing of any customs charges imposed by the destination country.

9. Returns & Refunds

Our returns and refunds are governed by our Return & Refund Policy.

Eligible products may be returned within the applicable return period provided that the conditions outlined in our Return & Refund Policy are satisfied.

Customers should contact us before sending any product back.

Unauthorized returns may not be accepted.

10. Damaged or Incorrect Items

If your order arrives damaged, defective, or significantly different from what you ordered, please contact us as soon as possible with:

  • Your order number
  • A description of the issue
  • Clear photographs of the product
  • Photographs of the packaging, where applicable

We will review the issue and determine the appropriate resolution in accordance with our Return & Refund Policy.

11. Product Warranty

Where a product is advertised with a specific warranty, the warranty applies only according to the terms stated on the relevant product page or accompanying documentation.

Unless expressly stated otherwise, normal wear and tear, accidental damage, misuse, water damage beyond the stated water-resistance rating, and unauthorized modifications are not considered manufacturing defects.

12. Intellectual Property

All content on the KronoTime website, including but not limited to:

  • Logos
  • Brand names
  • Product descriptions
  • Images
  • Graphics
  • Website design
  • Text
  • Videos
  • Layout and visual elements

is owned by or licensed to KronoTime and is protected by applicable intellectual property laws.

You may not reproduce, modify, distribute, sell, or commercially exploit our content without prior written permission.

13. Third-Party Services

Our website may use third-party services such as payment processors, shipping providers, analytics services, advertising platforms, and other service providers.

These third parties may have their own terms and privacy policies. KronoTime is not responsible for the independent policies or practices of third-party services.

14. Limitation of Liability

To the maximum extent permitted by applicable law, KronoTime shall not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Our liability relating to any purchase shall, where permitted by law, be limited to the amount paid for the relevant product or order.

Nothing in these Terms is intended to exclude or limit any consumer rights that cannot legally be excluded or limited under applicable law.

15. Website Availability

We do not guarantee that our website will always be available, uninterrupted, secure, or error-free.

We may temporarily suspend or modify the website for maintenance, updates, security reasons, or other operational purposes.

16. Changes to These Terms

We reserve the right to update or modify these Terms of Service from time to time.

Any changes will become effective when the updated Terms are posted on this page.

Your continued use of our website after changes are posted constitutes acceptance of the updated Terms.

17. Governing Law

These Terms shall be governed by and interpreted in accordance with the applicable laws governing the operation of KronoTime, without unnecessarily limiting any mandatory consumer protections that may apply to customers in their jurisdiction.

18. Contact Us

If you have any questions regarding these Terms of Service, your order, or our policies, please contact us through the contact information provided on our website.

KronoTime
Email: support@kronotime.shop
Website: KronoTime